You need to verify your Ozwin account information before your winnings can be processed.
How can I finish the process of verifying my account?
To finish the verification process for your Ozwin account, you need to confirm the personal information you used during registration. On a desktop, head to the Cashier and select "Withdraw," or if you're on a mobile device, access "Withdraw" in the Burger Menu (☰). Pick your desired withdrawal option, adhere to the instructions under "Account Verification," and then submit your documents. Keep in mind that the specific documents needed can differ depending on your account and the chosen deposit method.
- A color photocopy of an official government-issued identification (such as a passport, both sides of a national ID, or both sides of a driver's license).
- A color photocopy of a residency proof, such as a utility bill or a bank/card statement, dated within the last three months.
- A photograph of yourself holding an official photo identification card beside your face.
All documents should be clear and current, with all corners showing. The image quality must be sufficient to confirm the information. The ID in full and your face should be discernible.
Do you prefer paying with a credit card or digital wallet?
Ozwin retains the authority to request additional documentation at our own judgement. This may include, but is not limited to, the following documents:
- A photocopy of both sides of the credit card, if it was used to deposit funds into your account.
- A capture of your eWallet account displaying the registered details, if an eWallet was used for funding.
Before moving forward with verifying your account, we advise reviewing the minimum and maximum withdrawal limits. This information is available on our Banking page.
Allow us to assist you with navigating the verification procedure!
Looking for assistance? Our Ozwin team is ready to help you around the clock, answering inquiries or offering support. Contact us today.