Absolutely! You have the option to try out demo versions of our games without logging into your Ozwin Casino account on a desktop. Alternatively, if you're using a mobile device, you can create an account and select "Practice Mode" to play.
Is it secure to play at Ozwin Casino?At Ozwin Casino, we prioritize security. Our platform is completely secure, employing cutting-edge technologies to protect your personal information and privacy.
Which gadget is suitable for gameplay?Desktop
Desktop users can enjoy instant play across all browsers. For an optimal experience, we suggest using Google Chrome.
Mobile
You can enjoy immediate gameplay on devices running both Android and iOS.
Tablet
You can enjoy immediate gameplay on devices running both Android and iOS.
Which web browser is most suitable for me?Our instant play casino is accessible through any browser, but for optimal performance, we recommend using Google Chrome.
Is there an application for Ozwin?At the moment, an app for Ozwin Casino is not available.
What is the least age allowed for playing at Ozwin?Individuals need to be at least 18 years old to register an account with Ozwin.
What is the maximum number of casino accounts I can register?Each individual is permitted to have a single casino account at Ozwin.
What are the steps to open an account at Ozwin Casino?To become a member of Ozwin Casino, go to our main page and select 'Sign Up'. Enter your personal information, like your name and address, to safely establish and associate your account. After finishing the process, your account will be active and ready. You can be confident that our casino is thoroughly tested and verified for the security of your data.
Regarding advancements
Introductory BundleA sign-up package includes a 400% bonus up to $4000 and an additional 100 free spins on popular games. This package is divided into two parts: a 200% bonus up to $2000 plus 50 free spins on Bubble Bubble 2 using the code OZWELCOME-B, and a 200% bonus up to $2000 plus 50 free spins on Cash Bandits 2 with the code OZWELCOME-C. A minimum deposit of $20 is required for each bonus, which can be claimed only once. There is no maximum cashout limit for these bonuses. The wagering requirement is 30 times the bonus plus deposit, and 20 times for the free spins. Bonus terms are in effect.
What is the process for obtaining bonuses?Mobile
Once you have logged into your Ozwin account, click on "Coupons" located in the footer menu. Select the coupon you want to use or input a coupon code obtained from another source. If it's a free bonus, it will automatically be credited to your account. For deposit bonuses, you will need to make a deposit to claim it.
Desktop
Once you've accessed your casino account, navigate to the "Cashier" section where you'll find the "Coupons" tab displaying all available coupons. You can choose a bonus from this list or input a code you discovered elsewhere. For a free bonus, it will automatically be applied to your account. For a deposit bonus, you'll be prompted to make a deposit.
What are Comp Points and how can I obtain them?Comp points are rewards that you earn with each bet you make at Ozwin. You can convert these points into a balance free of wagering at a rate of 100 points per $1. To redeem comp points, you need at least an equivalent of $1.
What is the definition of wagering requirement or playthrough?A wagering requirement refers to the number of times a bonus must be played through before you can withdraw any winnings.
For instance, with a 30x wagering condition for a player who deposits $20 with a 100% bonus, the individual is required to wager 30 times both the deposit and the bonus amounts. Every bet, regardless of whether it results in a win or a loss, will contribute to meeting the wagering condition.
How can I verify how much of my playthrough is left?To view your playthrough requirements on a mobile device, log in and tap the balance found above the Coupon button at the screen's bottom. On a laptop or desktop, you can access it by selecting the balance located in the cashier section at the center of the display.
What is the number of complimentary bonuses I can claim?It is recommended to avoid claiming multiple free bonuses or free spins in a row without a real money deposit in between. For further information, please check Ozwin Casino's terms and conditions.
What is the highest withdrawal limit for bonuses?The highest sum you can withdraw from a bonus is called the maximum cash-out. It's important to be aware that match deposit bonuses, cashback bonuses, and comp points bonuses at Ozwin Casino do not impose any maximum cash-out restrictions.
Why didn't my deposit receive a bonus match?If your deposit wasn't matched, take the following into account:
- Make sure you've correctly entered a valid coupon code.
- Make sure there are no unused coupons in your account, since you can only have one active coupon at any given time.
- Be certain to apply your coupon prior to depositing.
- Check if your account qualifies for the promotion.
No, our deposit matching coupons are redeemable with just one deposit.
What is the highest wager allowed while using a bonus?To ensure fair play, Ozwin Casino enforces a $10 maximum bet rule when using a bonus, unless specified differently. Going beyond this limit while fulfilling bonus requirements may result in the forfeiture of your promotional winnings. For further information, please read our terms and conditions.
Regarding deposits
How can I make a deposit?Mobile
Just sign in or register at Ozwin, click on the "Deposit" button located at the top of the page. Select your desired deposit method and proceed with the instructions to deposit funds.
Desktop
Just sign in or register on Ozwin, then select "Cashier" in the upper-right corner. Go to the "Deposit" section, select your desired deposit method, and complete the process to add funds.
Will a casino-related transaction appear on the credit card statement?
Your bank statement will not show any record of your involvement in gaming activities.
What ways do you offer for making deposits?Neosurf, Bitcoin, Lightning Bitcoin, Master Card, Visa, eZeeWallet, CashtoCode. Additional details are available on the banking page.
Does Ozwin charge any fees for deposits?Ozwin does not impose any deposit fees. Nevertheless, your payment provider may incur extra charges.
What's the minimum sum I am able to deposit?The smallest deposit required varies based on your selected payment method. For detailed information on each choice, please visit our Banking page.
Is it possible to check my previous deposits and withdrawals?Sure! Here's a rephrased version: You can effortlessly check your entire transaction history at Ozwin Casino. Simply sign into your account and head to the 'My Account' area in the Casino lobby to see your deposit and withdrawal details.
Why can't I access the cashier?If you encounter problems reaching the cashier, please contact our Customer Support team. They are prepared to help you with any issues you are facing.
What actions should I consider if my credit card deposit is rejected?If your credit card deposit is refused, try these steps:
- Make sure your card is enabled for overseas transactions.
- Ensure that you have enough money on hand.
- Ensure that your card hasn't hit its spending cap.
- If the problem continues, consider trying a different method for deposits.
- Reach out to our customer service team for additional help.
If your deposit is missing from your account:
- Sign out and then sign back into your Ozwin Casino account to verify your balance once more.
- The transaction may take up to ten minutes to complete.
- If the money has not yet been received, kindly reach out to our support team for assistance.
Regarding Withdrawals
Are there any fees for withdrawals?For certain withdrawal methods, you can find additional information here.
Is it possible to cancel my payout request once it's been made?Certainly, you can cancel your payout request from the Cashier section of your account as long as it remains in the "pending withdrawal" status. If you're using a mobile device, tap the menu icon located at the top right corner and select "Withdrawal."
When is it necessary to validate my account?To process a withdrawal of your winnings, your account must first be verified.
This is crucial because verifying your identity helps reduce the chances of fraud or unethical actions. We advise all players to authenticate their accounts.
When is it possible to withdraw my bonus funds?After fulfilling the wagering criteria, you can cash out your bonus funds. Head to the Cashier’s Withdrawal section, select your desired method, input the amount, and adhere to the given instructions. For your initial withdrawal, account verification is required by providing the relevant documents. Once your request is submitted, you will get an automated message from our Payments Department.
Are there any restrictions on withdrawals?Certainly, the withdrawal limits vary based on the banking method you choose. Detailed information can be found on our Banking webpage or in the withdrawal section of the Casino's cashier. If you require additional help, our customer support is at your service around the clock.
Is it possible to cash out my funds if the playthrough requirement hasn't been fulfilled?You need to fulfill the playthrough requirements to withdraw any funds. If you prefer not to proceed with a promotion, you have the option to refuse the deposit match coupon or get assistance from Customer Support.
Regarding the Lobby Jackpot
What does a Lobby Jackpot refer to?Lobby Jackpot is an exhilarating new addition designed to offer Ozwin members a shot at winning a casino jackpot. Accessible to all, it's our gesture of appreciation and a means to enhance your Ozwin journey with added excitement. This feature also serves as an excellent opportunity to acquaint with our newest members and ensures frequent jackpot wins for players who may not typically engage in jackpot games, all at minimal expense.
What amount can I potentially earn?At present, the Lobby Jackpot caps at approximately $50. Certain players receive $100, while others receive $25. We plan to raise the Lobby Jackpot cap in the future.
How can you secure a victory in the Lobby Jackpot?The Lobby Jackpot randomly rewards a fortunate player who has joined the current pool. Once you've joined, simply play your preferred pokies and slots as usual and hope for the best. Winners are notified during gameplay, and the list of lucky winners can be found in the Lobby jackpots section of the lobby.
Main Characteristics of Lobby Jackpot- Only slot machines and pokies add to the lobby jackpot.
- Complimentary spins or bonuses do not add to the lobby's jackpot.
- The Lobby Jackpot is distributed multiple times daily, based on the frequency with which the Jackpot prize pool accumulates.
- You have the freedom to join or leave whenever you choose.
Watch for Lobby Jackpot alerts during your gaming session. If fortune smiles upon you, a notification will pop up unexpectedly as you play. You'll be instructed to secure your cash reward upon receiving an alert. Just adhere to the steps, and the money will be credited to your account balance.
Be aware that certain terms and conditions might be in effect, and participants must meet eligibility requirements.